Privacy and Policy

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Effective Date: 17 January 2025

At Copilot Alventech, accessible from copilot.alventech.com, we prioritize the privacy of our users. This Privacy Policy document outlines the types of personal information that is collected and recorded by Copilot Alventech and how we use it.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you use Copilot Alventech:

Personal Identification Information: Name, email address, phone number, etc.
Usage Data: Data related to how you interact with our website and services, including IP addresses, browser types, device identifiers, and usage patterns.
Cookies and Tracking Technologies: We use cookies to enhance your experience and collect data on how our website is used.

2. How We Use Your Information

The information we collect is used for various purposes, including:

To provide and maintain our service
To improve, personalize, and expand our service
To understand and analyze how our services are used
To send you updates, newsletters, or other communications related to our services (if you’ve opted in)
To process transactions and provide customer support
To detect, prevent, and address technical issues

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with third-party service providers to help us operate our website and services, provided they agree to keep your information confidential.

We may also disclose your information if required by law or in response to a legal request from public authorities.

4. Cookies

We use cookies to improve your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and enhance functionality. You can choose to disable cookies through your browser settings, but please note that some features may not work as expected.

5. Data Security

We take reasonable steps to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access the information we hold about you
The right to correct any inaccurate or incomplete information
The right to request the deletion of your personal data (in certain circumstances)
The right to withdraw consent at any time (if we process your data based on consent)

If you wish to exercise any of these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: copilot@alventech.com
Website: copilot.alventech.com
Phone: +355676800818

By using Copilot Alventech, you agree to the terms outlined in this Privacy Policy.

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